Shipping Policy
FREE SHIPPING ON ALL ORDERS
DolinHomes provides three Shipping methods: Standard Shipping(Free Shipping), Fast Shipping(Shipping cost $9.98), VIP Shipping(Shipping cost $19.98). Choose the shipping method that matches your requirements.
Estimated time of arrival for three shipping methods
Standard Shipping: 21 - 30 days
Fast Shipping: 15 - 21 days
VIP Shipping: 10-15 days
Notice:
Shipping time varies by location. These are our estimates.
*This does not include our 2-3 business days order processing time.
We are happy to bring our customers great value and service. That’s why we provide free shipping through ePacket, EMS and USPS.
WORLDWIDE SHIPPING
We are proud to provide global international shipping services. However, there are places where we are currently unable to ship. For example: Alaska, Russia, Ukraine, Belarus, Poland, Indonesia, Sri Lanka, Iraq, Lithuania, Nigeria, Angola. We will contact you if your order origin happens to be from one of these countries.
CUSTOMS
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
SHIPPING TIME
Shipping time varies by location. These are our estimates
Canada, Europe: 10-30 Business days
Australia, New Zealand: 10-30 Business days
Mexico, Central America, South America: 15-30 Business days
Other Countries: 15-30 Business days
*This does not include our 2-3 business days order processing time.
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped. However, sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
DELIVERY TIME EXCEEDED
International shipping might experience delay due to covid-19. If your order is delayed, please contact us via email info@dolinhomes.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.
If you have any questions, please keep in touch with us in the following ways:
Email: info@dolinhomes.com
Tel: +86 132-4943-4922
Address: RM I-1,4/F,BLK2,Golden Dragon IND.CTR.,162-170 Tai Lin Pai Road, Kwai Chung, N.T. Hong Kong (Note: This address is not the return address)